Customer Service
Contact Us
Have a question or need assistance? Our customer service team is here to help! Whether you have inquiries about an order, need product information, or simply want some cooking advice, we’re just a call or email away. We pride ourselves on our quick response times and friendly, knowledgeable staff.
• Email: info@meatandchops.com
• Social Media Chat: Available during business hours.
Order Support
We want your shopping experience to be as smooth as possible. If you have any issues with your order—whether it’s a delivery question, a need for a product substitution, or anything else—our team is ready to assist. We’ll work quickly to resolve any concerns and ensure you’re completely satisfied with your purchase.
• Track Your Order: Keep up with your delivery in real-time with our order tracking feature. Simply enter your order number on our Order Tracking Page
• Order Modifications: Need to make a change to your order? Contact us as soon as possible, and we’ll do our best to accommodate your request.
Delivery Information
We take great care to ensure your order arrives fresh and on time. Learn more about our delivery options, including how we package and ship your order to maintain the highest quality standards.
• Shipping Options: We offer a range of delivery options to suit your schedule. Choose any day of your choosing!
• Packaging: Your meat is carefully packed in insulated, eco-friendly packaging to keep it at the perfect temperature during transit.
• Delivery Areas: We currently deliver to MAINLAND UK. If you’re unsure whether we deliver to your location, feel free to reach out to us.
Feedback & Suggestions
We’re always looking to improve, and we value your input. Whether you have a suggestion for a new product, feedback on our service, or an idea for how we can better serve you, we want to hear from you.
• Submit Feedback: Use our Feedback Form to share your thoughts with us. We review every submission and take your feedback seriously.
Customer Stories
We love hearing from our customers! Share your MeatandChops.com experience with us, and you might be featured on our website or social media channels. Whether it’s a photo of your latest BBQ creation or a story about how our products made a special occasion even better, we want to celebrate with you.